240-313-9190

14109 Cearfoss Pike
Hagerstown, MD 21740

info@sandlwater.com

Frequently Asked Questions: Water Services


Water quality is a top-priority in every home – we drink it and bathe in it every day. Testing your well's water quality on a regular basis is an important part of maintaining a safe and reliable source. The test results allow you to properly address the specific problems of a water supply. This will help ensure that the water source is being properly protected from potential contamination, and that appropriate treatment is selected and operating properly.

It is important to test the suitability of your water quality for its intended use, whether it be drinking water, livestock watering, chemical spraying, or commercial use. This will assist you in making informed decisions about your water and how you use it.

For all residential well water systems, testing should be done a minimum of once per year. However, for wells that are shallower, they should be tested seasonally since they can become contaminated more easily. The Centers for Disease Control and Prevention recommend checking your well every spring for mechanical problems and testing for contaminants once a year.
There are some situations in which you should consider testing more frequently.
  • Regular use of hazardous chemicals nearby
  • Heavily developed areas or industrial land uses nearby
  • Recent well construction or repairs. This can leave wells susceptible to bacterial contamination.
  • Earlier testing revealed elevated levels of contaminants
  • A noticeable change in water quality, especially after a heavy rain or if water quality had always been good before
  • An unexplained cloudy appearance or funny taste

That is where S & L Water Solutions come in. The first step to improving your family’s water is to identify your specific problem. Does your bathtub have a hard water ring? Does your water look dirty or cloudy? Does it smell sometimes? Are there reddish-brown iron stains in your sink, shower or tub? For these and other common problems, we can conduct in-home water tests and recommend the perfect solution.

From the time your water leaves the facility, it can pick up a lot until it comes into your home. In addition, particles and odors can be absorbed through the pipes. The chemicals that are used to clean the water prior to it reaching you are potentially harmful.

Our state-of-the-art water treatment systems from Hague Quality Water will pay for themselves in time. Conditioned water will help your water header run more efficiently, reducing energy bills. You will use less detergent to wash your clothes and it is easy on your pipes, fixtures, and appliances. Did you know that treated water can brew a pot of coffee using fewer grounds? Also, drinking water produced by a reverse osmosis filtration system is by far more economical that even the cheapest bottled water.

Treated water is hard water that has been softened and filtered. Water is hard when it contains minerals such as magnesium and calcium. If you have hard water, you may see staining on your sinks, tubs, showers and clothing, build-up on your glassware, and damage due to scale in your pipes and appliances. You may also notice less lather from your shampoo and soap and a filmy feeling on your skin. All of these are indications of the need for softened water and a call to S & L is needed.

There are several reasons that make S & L the superior choice- first we are a water solution company, and that’s it. Our main focus is all about water and ensuring our clients have the cleanest purest water available. Our products are made in America and have the best warranties in the business, we value quality, we care and can provide the best customer experience that begin before you actually become a customer. From the moment you come in contact with us we will make you feel valued.

R.O. water filtration can be used on public water or private well systems. The advantage is you can have chlorine taken out of your water. Bottled water may be convenient, but it is definitely not cheap. Buying bottled water can result in paying 240 to 10,000 times more per-liter than your tap water. Not to mention the negative effects on the environment by using and throwing away all those plastic bottles. Bottled water can sometimes be perceived as “pure water” or “purified water,” but in most cases, bottled water is no purer than tap water.

Besides adding salt to your softener and occasionally cleaning out the brine tank, a water treatment system should be serviced once a year to be sure the system is operating properly and to replace necessary products. We can service most makes and models of systems. The annual service can include recharging your resin, cleaning the brine tank, sterilizing the lines, optimize the settings, replace and valves as needed, complete a free in-home water analysis to ensure you water has not changed.

Call us right away if the softener salt remains at the same level day to day and is not being consumed, the water feels hard, or you notice a sudden change in your water quality. Also, if your system sounds like it is constantly running, it is most likely stuck in a stage in the softening process. A lot of old systems function using a lot of moving parts, and those systems tend to wear down much quicker than some newer technology out there.

There are a few ways to tell if your well pump will need to be repaired or replaced soon. Avoid an emergency and catch a problem sooner than later. If you notice any of the following, call for an accurate diagnosis and the right solution:
  • If you turn on the faucet and nothing comes out, it might just be a tripped breaker. But if you check the electrical panel and the switch to your pump is on, then there’s a problem with the well or pump.
  • Sputtery Faucets or Air in the Line canindicate that there is air in the system coming either from the pump itself or the water pipe.
  • High Utility Bill can indicate your pump is running on overdrive
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